Shipping policy

Shipping Policy

We aim to process and dispatch all orders as quickly as possible. Orders are typically processed within 1 to 3 working days, excluding weekends and public holidays.

Shipping times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided as a guide only and are not guaranteed.

We are not responsible for delays caused by postal services, customs clearance, incorrect address details, or circumstances beyond our control.

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Once your order has been dispatched, responsibility for the parcel transfers to the customer. Please ensure your delivery address is correct at checkout.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos so we can assist you.